Support

Customer support portal.

Log in to create tickets, attach files, and keep all communication in one thread. Staff use the admin workspace for triage and replies.

Workspace

View pre-sales projects, upload additional files, and track updates.

Open workspace

Customers

Create tickets, upload files, and view message history.

Customer portal

Staff

Search tickets, reply as staff, set status, and quotas. Requires admin access.

Admin workspace

Attachment limits

Default storage allocation per user across all ticket uploads. Staff can apply overrides.

If you need more for a project, request it in a ticket.

Got a claim link?

48-hour project claim

If CinePath emailed you a claim link, use the claim page to add the project to your workspace.

Claim project